Cara yang baik ketika kita bertelepon adalah sebagai berikut:
R “Penerima Telepon” dan C “Orang Yang Menelpon.”
C: Hello. Is Steve there?
R: I’m sorry. He’s not here right now.
C: What time will he be back?
R: Around five thirty.
C: This afternoon?
R: Yes. May I ask who’s calling?
C: This is his friend, Greg.
R: Okay. I’ll tell him you called.
R: Tyler residence.
C: Is this Naomi?
R: No, this is her sister, Nancy.
C: You sure sound like Naomi.
R: Oh. Can I take a message?
C: Sure. Please tell her that Andy called.
R: Okay. I’ll give her the message.